Return Request Form
Returns, Exchanges & Refunds
Returns, exchanges, and refunds must be conducted within 7 days of your purchase.
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Any damaged item can not be refunded only exchanged for the purchased price.
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Use the return request form to make the proper request
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You will be given a authorization code in order to proceed. DO NOT send the item(s) without the "authorization code". The request will not be approved
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Buyer pays for return shipping charges. Shipping, handling, and insurance fees are non-refundable.
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All items must be in original condition and packaging for full refund.
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For exchanges the item must be of equal or lesser price.
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If the exchange item is priced more then the original purchase then the buyer is responsible for the price difference.
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Replacement item will be exchanged within 5 days from the day we receive the return unless otherwise stated.
Items that can be returned or exchanged
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necklaces *
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wire bracelets *
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keychains
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charms
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Items that cannot be returned or exchanged
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stretch bracelets
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earrings
* certain items that cannot be returned or exchanged will be noted in the description